The growth operating system for eight-figure Shopify brands

Find out exactly what's stopping your business growing.

The Growth Audit looks at the whole business, not only the ads: your product, pricing and margins, what each customer is worth after costs, your website and checkout, where your ad money goes and the ads themselves. Then we tell you which one is holding you back, what to fix first and how to fix it.

Find what's stopping your growth →

Brands we already run ads for

Omrub Dust and Glow Drone Fishing Flow State Neat. Good Change If Beauty Mummy Smoothie

The problem…

Most brands can't name
what's stopping growth.

Growth gets stuck in one of four places.

What you sell and what it earns you, your website, where your ad money goes, or the ads themselves. Usually three of them are fine. The audit finds the one that isn't, and that's where the next ninety days should go.

Offer · your product, price and profit

New customers cost more than they're worth

We look at your prices, margins and costs, how much people spend per order, which products you're pushing, and how often customers come back. If the first order doesn't cover what it cost to win the customer, selling more can shrink your profit.

Conversion · your website and checkout

People visit but don't buy

We check whether your pages match what the ad promised, how they work on a phone, where people drop off between landing and paying, and whether anything in the checkout puts them off.

Distribution · where your ad money goes

Money spent in the wrong places

We check how your ad accounts are set up, whether Meta and Google's numbers match your Shopify sales, how much you're paying to win back customers you already have, and whether there's a plan for testing and scaling.

Creative · the ads themselves

Not enough new ads that work

We read every ad you've put money behind: who it talks to, what it says and what format it's in. Then we check whether you launch enough new ones, how many of them work, and whether two tired ads are carrying the account.

This is the audit. Click through a real one.

The audit works out what's actually wrong before anyone spends money fixing it. It asks twenty questions of your numbers, scores each one out of five and shows the evidence behind every score. The area with the lowest score is the one holding you back. Below is a full audit built on a demo account: open any area and read the checks.

constraint-audit.somethingnew.co.nz/c/demo Open in a tab ↗

That is the audit itself, running on a sample account. Open a pillar and read the checks, the scores and the evidence under them. Nothing in it is a real client's data.

Four pillars. Twenty checks.

01 · Offer

Does a new customer pay back?

  • What the first order returns in gross profit sets the ceiling on what a customer is allowed to cost. Every other number is judged against it.
  • Five checks: unit economics, what lifts order value, which products carry the spend, what repeat is worth, whether the page justifies the price.

Most CPA problems are offer problems wearing a creative costume. If the first order cannot pay for the customer, better ads only buy the loss faster.

The Offer pillar in the audit: five checks, the score and the evidence behind each one
Sample audit · the Offer pillar
02 · Conversion

Does the site turn the click into the order?

  • The ad does its job. We check whether the page echoes the promise it made, on a phone, above the fold.
  • Then the funnel: where between session and checkout people leave, and whether testing is a habit with an owner or an occasional idea.

Post-click is where conversion rate goes quietly, and it is the one discipline nobody owns by default.

The Conversion pillar: ad-to-page congruence and landing page experience, each scored with its evidence
Sample audit · the Conversion pillar
03 · Distribution

Is the budget going where it compounds?

  • Every campaign, what it is for, and whether your own customers are being bought back as if they were new.
  • Then the curve: the budget where profit after ads peaks, what the next dollar returns, what spending past the peak costs a month.

This is where "I pushed spend and ROAS dropped" comes from. The money had nowhere clean to go, so the algorithm spent it on people you already had.

The Distribution pillar: the spend curve, the optimal monthly budget and what is being burned past it
Sample audit · the Distribution pillar
04 · Creative

Is the next winner already in testing?

  • New ads launched against what you spend, how many of them hit, and how long a winner lasts before it fades.
  • How much of the account rides on the top two ads, and whether anything is queued behind them.

Creative is stock, not a one-off. It wears out, and the replacement has to be in testing before the current one goes. Model it, or find out the week you can least afford to.

The Creative pillar: volume against spend, concept diversity and how much rides on the top two ads
Sample audit · the Creative pillar

Twenty checks. One answer.

Each one is a question with an answer in your data, a score out of five, and the evidence that produced it. No opinions, no benchmarks borrowed from someone else's account.

Offer O1

Unit economics

Does the first order return more gross profit than the customer cost?

Offer O2

Offer architecture

Is anything lifting order value on the page, in the cart and after?

Offer O3

Product portfolio

Is the spend behind the products that can carry a customer's cost?

Offer O4

Retention and LTV

Does a customer keep paying after the first order, and how fast?

Offer O5

Market position

Does the page say in one sentence why it is worth the price?

Conversion C1

Ad-to-page congruence

Does the page repeat the promise the ad made?

Conversion C2

Landing page experience

Does it answer the three objections above the fold on a phone?

Conversion C3

Funnel efficiency

Where between session and purchase do people leave?

Conversion C4

Cart and checkout

Is the checkout clean, and is shipping shown before the address?

Conversion C5

CRO discipline

Is testing a habit with an owner and a log, or an occasional idea?

Distribution D1

Account architecture

Does every campaign have one purpose, and is brand spend separate?

Distribution D2

Signal and tracking

Does the platform's number track what the business actually makes?

Distribution D3

Audience strategy

Is existing-customer spend contained, with exclusions in place?

Distribution D4

Testing engine

Is there a place to test, a winner rule, a path to scale, a kill rule?

Distribution D5

Optimisation discipline

Are changes made on a cadence, or on a whim?

Creative Cr1

Persona coverage

Is spend spread across the personas the ads themselves show?

Creative Cr2

Messaging diversity

How many distinct angle by persona concepts are live, and how many win?

Creative Cr3

Volume and velocity

Are enough new ads launched for the spend, and do enough of them hit?

Creative Cr4

Format and vehicle

Are formats varied, and is every funnel stage covered?

Creative Cr5

Concentration and lifespan

How much rides on the top two ads, and is the next winner in testing?

The call. Then the work.

Nothing here is homework. The only thing we need from you is access.

01

A 20 minute call

Fit checked, read access to Shopify and the ad accounts granted, on the call and on screen.

02

Two days

Two years of your numbers built out, then every campaign, ad set and ad read and scored.

03

A recorded walkthrough

Thirty to forty five minutes, your numbers on screen. The recording, the workbook and the plan are yours.

04

A second call

Argue with the findings. Run the plan with us, or hand it to your own team.

Find out which one is holding you back.

Free, and built on your numbers rather than a template. The score, the evidence and the ninety-day order are yours whether or not we ever work together.

$25k+/month online Or $10k+/month on ads

Book your Growth Audit

Eight quick questions, then pick a time.

Question 1 of 8

Where the walkthrough and the workbook get sent.

Only used if we cannot get into an account before the call.

We look at the store before the call, so the 20 minutes is not spent on it.

A starting point, not a conclusion. Half the time the audit finds something else.

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